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Contact Us

We are unable to reserve an interpreter or accept applications through this inquiry form.

Interpreters are assigned and confirmed in the order applications are received. Please submit your application through the “Book Now” form on our website.

If you have a preferred interpreter, please indicate their name in the relevant field of the web application form.

If you are flexible with your hospital appointment date and time and can adjust it according to the interpreter’s availability, please mention this in the “Note” field of the web application form.

No cancellation fee will be charged until you receive an email from us confirming your interpreter assignment.

Please note, however, that overseas-issued credit cards may incur administrative fees charged by the card issuer.

Ambi Inc.

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Our business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. (Japan Standard Time).

We will reply to your inquiry during our business hours.

*当フォームを利用した営業、勧誘、宣伝等の送信は固くお断りいたします。
*Solicitation, sales, advertising, or promotional messages sent through this contact form are strictly prohibited.

FAQ

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We don’t have psychiatry-specialized interpreters, but several bilingual nurses are registered with us. Please check their profiles.
For advance case preparation, select “High-Level Interpretation” when booking. If your appointment date is flexible, mention this in the “Note” field.
On the next page, choose a date about one week after applying, then wait for us to contact you.

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 Our standard medical interpretation service can accommodate fertility treatment appointments that do not require specialized expertise or advance preparation.

However, please select “High-Level Interpretation” if you need interpretation for a treatment unique to the medical institution or a treatment that differs from standard fertility care, or if the medical institution specifically requires a high-level interpreter to accompany you.

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We confirm interpreter availability after you apply through our booking form.
Please include your symptoms, diagnosis, preferred date and time, and any interpreter preferences, such as a specific interpreter or gender.
Availability cannot be confirmed in advance. For languages other than English, Chinese, or Vietnamese, please contact us before applying.

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We’re unable to accept a booking for multiple days in a single request.

To help prevent any mistakes, please submit a separate request for each day.

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Ambi Inc.
7-13-6 2F Ginza Chuou-ku Tokyo, Japan 104-0061

​We are there for you
Business Hours: 9:00 a.m. - 5:00 p.m. Monday to Friday 
Service Availability: 24 hours a day, 7 days a week

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【Notice of Holiday Periods in 2026】

• Golden Week: Apr 29 – May 6, 2026
(Inquiry/Booking deadline: Apr 28, 3:00 PM)
• Obon: Aug 13 – 16, 2026
(Inquiry/Booking deadline: Aug 12, 3:00 PM)
• Year-end & New Year: Dec 26, 2026 – Jan 3, 2027
(Inquiry/Booking deadline: Dec 25, 3:00 PM)

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Services will be available as usual during these periods; however, inquiries and booking requests will be temporarily suspended.

​【LINE】

★ Free Inquiries ★
We provide customer support in Japanese only. Please use WeChat’s translation feature.
For support in English, please contact us via the contact form.

【WeChat】

★免费咨询★
仅提供日语客服服务,请使用微信翻译功能。
如需英语服务,请通过联系表单咨询。

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© 2026 Ambi Inc. All Rights Reserved.

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