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【Notice of Holiday Periods in 2026】

• Golden Week: April 29 – May 6, 2026
 (Inquiry/Booking Deadline: April 28, 3:00 PM)

• Obon Holiday: August 13 – 16, 2026
 (Inquiry/Booking Deadline: August 12, 3:00 PM)

• Silver Week: September 19 – 23, 2026
 (Inquiry/Booking Deadline: September 18, 3:00 PM)

• Year-End & New Year Holidays: December 26, 2026 – January 3, 2027
 (Inquiry/Booking Deadline: December 25, 3:00 PM)

Please note: Reservations cannot be made during the above holiday periods. Although the booking system may appear to accept reservations during these periods, such reservations will not be accepted.

Please also note that when using an overseas-issued credit card, a refund processing fee of approximately 3% may be charged by the credit card company. We appreciate your understanding that Medilator is unable to cover such fees.

Reservation

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【Medical Interpreter Service: Booking and Cancellation Policy】

The fees for our medical interpreting services vary depending on the start time and the level of interpretation selected.

If you have selected the wrong service option or would like to cancel your booking, please contact us through our contact form before an interpreter has been confirmed.

Once an interpreter has been confirmed, we will notify you of the interpreter’s name by email.

Emails from our company will be sent from one of the following email addresses:

Please also check your spam or junk mail folder, as our emails may occasionally be filtered there.

There is no cancellation fee if you cancel before an interpreter has been confirmed.
In such cases, you will receive a full refund.

Please note that a cancellation fee will apply once an interpreter has been confirmed. If you wish to cancel your booking, please contact us as soon as possible.

Get 10% Discount

for purchases over 30,000 yen.

Promo Code: PROMO10 *Weekdays Only*

*Discounts are only available to customers who register on our website.

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Medilator

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Ambi Inc.
7-13-6 2F Ginza Chuou-ku Tokyo, Japan 104-0061

​We are there for you
Business Hours: 9:00 a.m. - 5:00 p.m. Monday to Friday 
Service Availability: 24 hours a day, 7 days a week

【Notice of Holiday Periods in 2026】

• Golden Week: Apr 29 – May 6, 2026
(Inquiry/Booking deadline: Apr 28, 3:00 PM)
• Obon: Aug 13 – 16, 2026
(Inquiry/Booking deadline: Aug 12, 3:00 PM)
• Year-end & New Year: Dec 26, 2026 – Jan 3, 2027
(Inquiry/Booking deadline: Dec 25, 3:00 PM)

Services will be available as usual during these periods; however, inquiries and booking requests will be temporarily suspended.

​【LINE】

Applications submitted via WeChat, LINE, or email are subject to a ¥5,500 operator handling fee.
Inquiries are free of charge

【WeChat】

通过 WeChat、LINE 或电子邮件提交申请,需支付 ¥5,500 人工服务费。 免费咨询(仅限日语)。

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We recommend making a reservation through our dedicated application form.

我们建议通过专用的申请表进行预约。

© 2026 Ambi Inc. All Rights Reserved.

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