Service Description

For services longer than 4 hours, interpreters are required to take a break. - If you wish to have an interpreter accompany you, please add the 1-hour option in advance. - If the interpreter is unable to take a break, or if the interpreter accompanies the client during meal breaks, a separate fee of 10,000 yen (Excl. tax) will be charged after the service.

Cancellation Policy

<Cancellation, Amendment & Refund Terms> - When the staff is confirmed ・・・・10% of the invoice amount - From 7 days before: 100% of the invoice amount - We ask that you reschedule or cancel at least 1 week prior to your appointment. - The deadline for cancellations and changes is 7 days in advance. After that, no cancellations, changes or refunds can be made for any reason. - The deposit is required to book your appointment. ・Medilator reserves the right to cancel the Booking if: (a)there is an event of Force Majeure; (b)in the reasonable opinion of Medilator it is deemed that the Booking, or any persons associated with the Booking, might damage the reputation of Medilator; or (c)any payment have not been received by Medilator from you by the due date. Cancellations include changes that reduce the overall value of the booking and no shows.

Contact Details